We have all been so impressed with the quality product your team has produced. Thanks again for working so diligently to meet our short turn-around times.
Great work!"
Product Manager, Exhibit Services

This brochure is a home run! The layout, colors, graphics, feature bullets and tips make you want to read it until the end, read it again and best of all try it on
a device."
Sales Representative, Technology Company

This is the best Training deck from a manufacturer I've ever seen! Right on with the specific customer examples and how the product can help. Absolutely
spot on!"
Executive Director of Marketing, Telecommunications

Many thanks to you and your team. This was a tough one but we made it through because of your patience and flexibility. I am indebted to you for the fast turnaround, accuracy and GREAT service with a smile! I was extremely impressed with your willingness to go the extra mile. I've been around for a few years and have worked in production type environments before in the advertising and marketing world, but never have I seen a group more able to make
things happen."
Project Manager, Transportation

To all the associates at M-Link who have helped to make this process successful…many thanks you to all!!!! I am so pleased with how smoothly all of this has gone and the results you all have produced. It has been an absolute pleasure to work with such a professional group of people. I really believe this resource will become a very valuable tool in the learning process and I look forward to exploring other opportunities to utilize the Podcasting format."
Training Manager, Environmental Services

Your professionalism and exceptional quality of work are increasingly rare. When I have future opportunities to give input about companies to partner with, MLINK and your team, specifically, will top my list."
User Guidance, Telecommunications

It's always a pleasure to work with someone who delivers on a promise."
Manager of Sales Training, Medical

I would like to take this opportunity to thank the MLink staff for your direction, assistance, and expertise with the creation of our CBT. Your dedication and commitment to excellence during the course of our project was invaluable."
Vice President, Financial Institution

Let me express my gratitude for the work your organization performed. Overall, the final product was first rate, professional, and more than a bit entertaining. For a similar project in the future, MLink will be the first company I call."
Director of Sales Administration, Manufacturing

MLink delivers the best customer service I've seen. They helped us do it right the first time."
Training Department Manager, Health Care

I just wanted to express my appreciation for the excellent support and products that the entire MLink team has provided us. As well as the professional and congenial way that you have conducted business, and the positive relationships that you and your staff have fostered with our team. The training CD-ROMs you produced for us were quality work, and they were delivered on-time. Throughout the project you kept us well informed of progress and issues, and the working relationship between our two companies has been a model of how it ought to be."
Executive Director Training & Development, Service Provider

There are many things I really like about this course. I like the level of interactivity-enough to keep you engaged, but not too much. There are some really cool interactions...very creative!"
Training Manager, Telecommunications

History

MLink was established in 1990. From day one, our clients' business objectives have guided us in the development of our custom programs. This intense focus on the business result ensures that our learning, performance, and media designs support real business outcomes and create customer value.

	On March 15, Regan Smith founds HyperGraphics Training Systems, Inc. in Denton, TX. May 14 is first day of operation. Alcon Laboratories is the first client.
	Windows 3.0 introduced. Hypergraphics provides wireless interactive keypad technology to automate corporate classrooms.
	Windows 3.1 introduced.
	On April 22, the company name changed to "MLink Technologies, Inc." Company moves to Lewisville, Texas (suburb of Dallas, Texas). "Linking mind & media to improve human performance™" established. MLink begins Computer-Based Training (CBT) custom design and development.
	IconAuthor is MLink's primary CBT authoring tool.
	CD-ROM and Windows 95 add multimedia capability to MLink learning solutions. GTE "Selling for Success" curriculum for Customer Service Representatives includes voice-over scenarios practicing customer interactions combined with using software applications.
	AuthorWare becomes MLink's primary CBT authoring tool.
	MLink collaborates with EDS internal and external communications group to design "EDS Brand" blended learning.
	MCI and EPRI (Electrical Power Research Institute) select MLink to design technical simulations. MLink becomes value-added reseller for Quest, Designer's Edge and Manager's Edge – all tools designed for rapid development and deployment of computer-navigationd training.
	Chase Bank hires MLink to design interactive multimedia "Starlinks" curriculum.
	MLink celebrates its 10th year. Web-navigationd Training (WBT) or eLearning becomes predominant, accelerating value to clients. Nokia hires MLink to design ground-breaking e-support/learning prototype (NokiaHowTo.com) to support just-in-time performance for AT&T customer service reps.
	Nokia hires MLink to build out www.nokiahowto.com for the entire mobile phone product line. Enhanced for direct access by consumers world-wide, the site decreased costs of customer service. MLink named amound "2001 Dallas 100 Fastest Growing Companies." MLink designs first mobile learning for Nokia Communicator product.
	MLink converts NokiaHowTo.com to Flash to enhance product simulations. MLink named amound "2002 Dallas 100 Fastest Growing Companies." MLink provides in-box CD-ROM Nokia Product training and Getting Started Guides for consumers.
	Lennox hires MLink to provide CD-ROM product sales training to dealers.
	MLink organizes and sponsors DFW Director's Roundtable.
	Radio Shack hires MLink to implement store-wide WorkBrain time and attendance system and to provide eLearning for retail store sales and operations training.
	FedEx Office hires MLink to create mission-critical operations training as they launch a new business model with smaller stores. Also began providing product and solution eLearning for store Team Members.
	MLink awarded Tech Titans Technology Advocate Award from the DFW Metroplex Technology Business Council. MLink designs robust online simulations for triage and life support for American College of Emergency Physicians (ACEP).
	Toshiba hires MLink to design Interactive Training Manuals for products. La Quinta hires MLink to create performance simulations for front desk service reps. MLink creates first learning portal for Emergency Management Services Corporation.
	MLink begins providing Global translation services to clients, including Baker Hughes and FM Global. MLink begins producing videos in Blu-Ray format.
	MLink celebrates its 20th year. Thomson Reuters collaborates with MLink on Single Source Publishing. Michaels Stores hires MLink to design certification and support program for jewelry instructors (www.BeadCornerDesignAcademy.com). City of Plano hires MLink to design environmental-awareness eLearning.
	MLink moves into new headquarters, increasing space and adding more capabilities for video production. MLink begins designing mobile learning solutions for clients to provide extended learning and performance support.