We have all been so impressed with the quality product your team has produced. Thanks again for working so diligently to meet our short turn-around times.
Great work!"
Product Manager, Exhibit Services
This brochure is a home run! The layout, colors, graphics, feature bullets and tips make you want to read it until the end, read it again and best of all try it on
a device."
Sales Representative, Technology Company
This is the best Training deck from a manufacturer I've ever seen! Right on with the specific customer examples and how the product can help. Absolutely
spot on!"
Executive Director of Marketing, Telecommunications
Many thanks to you and your team. This was a tough one but we made it through because of your patience and flexibility. I am indebted to you for the fast turnaround, accuracy and GREAT service with a smile! I was extremely impressed with your willingness to go the extra mile. I've been around for a few years and have worked in production type environments before in the advertising and marketing world, but never have I seen a group more able to make
things happen."
Project Manager, Transportation
To all the associates at M-Link who have helped to make this process successful…many thanks you to all!!!! I am so pleased with how smoothly all of this has gone and the results you all have produced. It has been an absolute pleasure to work with such a professional group of people. I really believe this resource will become a very valuable tool in the learning process and I look forward to exploring other opportunities to utilize the Podcasting format."
Training Manager, Environmental Services
Your professionalism and exceptional quality of work are increasingly rare. When I have future opportunities to give input about companies to partner with, MLINK and your team, specifically, will top my list."
User Guidance, Telecommunications
It's always a pleasure to work with someone who delivers on a promise."
Manager of Sales Training, Medical
I would like to take this opportunity to thank the MLink staff for your direction, assistance, and expertise with the creation of our CBT. Your dedication and commitment to excellence during the course of our project was invaluable."
Vice President, Financial Institution
Let me express my gratitude for the work your organization performed. Overall, the final product was first rate, professional, and more than a bit entertaining. For a similar project in the future, MLink will be the first company I call."
Director of Sales Administration, Manufacturing
MLink delivers the best customer service I've seen. They helped us do it right the first time."
Training Department Manager, Health Care
I just wanted to express my appreciation for the excellent support and products that the entire MLink team has provided us. As well as the professional and congenial way that you have conducted business, and the positive relationships that you and your staff have fostered with our team. The training CD-ROMs you produced for us were quality work, and they were delivered on-time. Throughout the project you kept us well informed of progress and issues, and the working relationship between our two companies has been a model of how it ought to be."
Executive Director Training & Development, Service Provider
There are many things I really like about this course. I like the level of interactivity-enough to keep you engaged, but not too much. There are some really cool interactions...very creative!"
Training Manager, Telecommunications
News
January 2012
Society for Technical Communication Awards
MLink won 7 out of 12 awards given by the Society for Technical Communication in their International Summit Awards. Entries were submitted in various categories, including: Instructional, Informational, Promotional, and User Support Materials. Four MLink clients were the proud recipients of the awards, including FedEx Office, Michaels Stores, Thomson Reuters, and Nokia.
January 2012
MLink to Exhibit at ASTD TechKnowledge
MLink will participate in the ASTD TechKnowledge Conference and Expo from January 25-27, 2012. The conference is designed for people who focus their daily attention on the design, delivery, management and strategy of technology and learning. The event will be held at the Rio in Las Vegas. For more information, visit www.tk12.astd.org.
September 2011
Invitation to Visit Virtually!
Visit MLink in our Virtual Booth as we participate in the Enterprise Learning! Conference & Expo on Wednesday, September 28th and Thursday, September 29th. This two-day conference will focus on leveraging learning and workplace technologies for real success. You can register for the complete event for a fee, or participate in the online expo at no charge. For more information, see our Press Release.
September 2011
MLink to Exhibit at Enterprise Learning Conference & Expo
MLink will exhibit at the annual Enterprise Learning Conference & Expo. The two-day conference held in Anaheim, CA will focus on helping executives build smarter organizations by leveraging learning and workplace technologies to "Get Empowered – Be Engaged – Evolve your Enterprise." For more information, visit www.elceshow.com.
August 2011
MLink to Showcase Mobile Learning at CLO Forum
In September 2011, MLink will participate in The Chief Learning Officer Forum sponsored by Richmond Events in Dallas, Texas. During the 3-day event, MLink will meet with leaders of Fortune 500 corporations to identify how mobile learning, eLearning and blended learning solutions can potentially help with their key initiatives, especially related to driving product sales and improving employee effectiveness.
August 2011
MLink Sponsors ASTD Dallas Southwest Learning Summit
MLink will participate and serve as a Sponsor in the annual Dallas ASTD Southwest Learning Summit on August 9, 2011. The Summit will focus on "Tomorrow's Learning Today" and feature four learning tracks on Technology, Strategic Partnerships in Leadership and Development, Sales Training and Leadership Development Programs. For more information, visit www.dallasastd.org.
April 2011
MLink Opens New Office
MLink moved into our new headquarters in North Dallas. Our expansive office space now features a larger studio for video shoots and audio engineering. In the last few years, MLink has grown our staff, and our expanding teams needed more space! The new space was created to optimize collaboration amongst our internal development teams and to host larger client meetings.
MLink Designs Meal and Break Training
MLink was selected to design special California Meal and Break Training for a retail client. The training, created in Articulate and Flash, is designed to ensure that all store employees are aware of the new legislation regarding taking meals and breaks, and that the store management personnel ensure compliance.
Jaunary 2011
MLink Leads Award Competition
MLink won six awards at the 2010 Society for Technical Communication annual awards competition. Entries were submitted and judged by industry leaders and peers on the instructional design, graphical treatment, and overall usefulness of the training programs. MLink received awards for all entries submitted, which accounted for dominating the competition by receiving 6 out of the 9 awards given. Clients and MLink personnel celebrated the occasion at the Awards Banquet, held in Plano, Texas.
November 2010
MLink Provides Contract Writing Services
MLink has expanded our offerings to include contract writing and instructional design services at a client's site. With our solid reputation in the Dallas/Fort Worth area and involvement in the training community, we are able to recruit and place qualified individuals. This service allows MLink to extend our full breadth of services by providing timely services at competitive rates. Each writer/instructional designer is selected navigationd on the specific client needs, as well as their expertise in the clients' industry.
August 2010
MLink Participates in ASTD Southwest Learning Summit
MLink participated in the annual ASTD Southwest Learning Summit on August 17, 2010. The event featured the President of ASTD, Tony Bingham, as the keynote speaker. MLink has participated in this event since its inception in 2004. We always look forward to this event as a time to connect with current and previous clients, as well as other industry professionals. The Summit provides an opportunity to showcase our creative solutions that help our clients make their innovative products simple to sell, simple to use, and simple to support.
July 2010
MLink Creates "Respect in the Workplace" Video
MLink was selected by a client in the retail industry to create a series of video vignettes to illustrate respect in the workplace. The vignettes were scripted in collaboration with Michaels, and shot on location to present realism. MLink coordinated video talent, production, and all post-production services. The videos were integrated into a 2-hour eLearning course that was required training for all Store Associates.
April 2010
MLink Selected to Participate in CLO Forum
MLink was selected as a solution provider to showcase custom eLearning services at The Chief Learning Officer Forum. The event was hosted by Richmond Events at the Four Seasons in Scottsdale, Arizona. During the three-day event, MLink met with leaders of Fortune 500 corporations to identify and brainstorm on how creative eLearning solutions could potentially help their overall effectiveness, especially with regard to linking training interventions to the bottom line.
March 2010
MLink Designs Creative Selling Simulations
MLink embarked on a creative project for a retail client to create simulations that emulate real selling situations in their fast-paced environment. The simulations are part of a blended learning strategy that began with an intensive three-day instructor-led training on the new consultative selling process. The selling simulations integrate photos and audio with "interactive moments" at the most critical conversation points. All simulations were created to allow the retail associate to practice their consultative selling skills in a virtual environment.
January 2010
MLink Teams with Texas Wesleyan to Create
Learning Objects
Texas Wesleyan University's Center for Excellence in Teaching and Learning (CETL) invited MLink to create 47 individual learning objects to train faculty on a new version of Blackboard. By emulating the software in the "coach me" system simulations, we were able to ensure that the faculty was proficient in the new software, and could apply best practices for using the Blackboard tool for optimal distance learning.
January 2010
MLink Helps City of Plano "Go Green"
MLink and the City of Plano, Texas, are helping the community become more environmentally friendly with an online learning course on composting. This is one of many programs created by the city's Environmental Education and Community Outreach Division, which educates residents on environmental stewardship. The series of online courses teach residents the proper steps for composting using a bio-digester and worm bin. The course is available on the City's website at www.cityofplano.com.
August 2010
MLink Participates in ASTD Southwest Learning Summit
MLink participated in the annual ASTD Southwest Learning Summit on August 17, 2010. The event featured the President of ASTD, Tony Bingham, as the keynote speaker. MLink has participated in this event since its inception in 2004. We always look forward to this event as a time to connect with current and previous clients, as well as other industry professionals. The Summit provides an opportunity to showcase our creative solutions that help our clients make their innovative products simple to sell, simple to use, and simple to support.
July 2010
MLink Creates "Respect in the Workplace" Video
MLink was selected by a client in the retail industry to create a series of video vignettes to illustrate respect in the workplace. The vignettes were scripted in collaboration with Michaels, and shot on location to present realism. MLink coordinated video talent, production, and all post-production services. The videos were integrated into a 2-hour eLearning course that was required training for all Store Associates.
April 2010
MLink Selected to Participate in CLO Forum
MLink was selected as a solution provider to showcase custom eLearning services at The Chief Learning Officer Forum. The event was hosted by Richmond Events at the Four Seasons in Scottsdale, Arizona. During the three-day event, MLink met with leaders of Fortune 500 corporations to identify and brainstorm on how creative eLearning solutions could potentially help their overall effectiveness, especially with regard to linking training interventions to the bottom line.
March 2010
MLink Designs Creative Selling Simulations
MLink embarked on a creative project for a retail client to create simulations that emulate real selling situations in their fast-paced environment. The simulations are part of a blended learning strategy that began with an intensive three-day instructor-led training on the new consultative selling process. The selling simulations integrate photos and audio with "interactive moments" at the most critical conversation points. All simulations were created to allow the retail associate to practice their consultative selling skills in a virtual environment.
January 2010
MLink Teams with Texas Wesleyan to Create
Learning Objects
Texas Wesleyan University's Center for Excellence in Teaching and Learning (CETL) invited MLink to create 47 individual learning objects to train faculty on a new version of Blackboard. By emulating the software in the "coach me" system simulations, we were able to ensure that the faculty was proficient in the new software, and could apply best practices for using the Blackboard tool for optimal distance learning.
January 2010
MLink Helps City of Plano "Go Green"
MLink and the City of Plano, Texas, are helping the community become more environmentally friendly with an online learning course on composting. This is one of many programs created by the city's Environmental Education and Community Outreach Division, which educates residents on environmental stewardship. The series of online courses teach residents the proper steps for composting using a bio-digester and worm bin. The course is available on the City's website at www.cityofplano.com.
April 2009
MLink Hosts Dallas/Fort Worth Director's
Roundtable
The topic for discussion at the quarterly DFW Director's Roundtable being held on April 16, 2009 is on Leadership and Management Development Programs.
There will be senior level leaders representing Verizon, Michaels Stores and Dave & Busters to facilitate a panel discussion. The Roundtable is hosted by MLink and the American Management Association.
The purpose is to bring together training professionals for networking and to share best practices in our industry. For more information, contact Clare Davis at cdavis@mlinktech.com.
January 2009
MLink Wins 5 Awards at Competition
MLink received five awards for outstanding learning and documentation design. Two programs will go on to the International competition. Awards included:
- Nokia N96 eLearning (Distinguished)
- Nokia 3555 Talk-A-Round Card (Excellence)
- Toshiba eStudio 6530c Interactive Training Manual (Excellence)
- Nokia N71 Demo Guide (Merit)
- Lennox Strategos Marketing Presentation (Merit)
- For a complete list of local competition winners, please visit www.stc-dfw.org.
January 2009
MLink and AMA Host Roundtable in Houston
MLink and AMA co-hosted a Roundtable for learning executives that focused on Demonstrating Success with Competency Models.
Our host, FMC Technologies, showed us their framework for using their Global Leadership Competency Program and how they use competency models in various environments (selection, development, succession planning, and talent management).
More than 30 training professionals attended and had interactive discussions regarding their successes, challenges and best practices in today's dynamic environment.
April 2008
MLink Technologies Receives International STC
Award
For the 3rd consecutive year, MLink Technologies received an award at the International level from the Society for Technical Communication. MLink was the recipient of five awards in the local 2007-2008 competition, one of which went on to receive an award at the International 2007-2008 competition.
MLink won an International Award of Merit for the Nokia N95 8GB eLearning. In the STC Lone Star Chapter's local competition, the eLearning received the Best of Show Award and an Award of Distinguished, qualifying it to compete at the International level.
One judge commented, "The visual design is stunning! If the goal was to get people excited about the product, the visuals definitely promote this excitement. They combine excellent graphic quality with just the right amount of animation to promote interest, without becoming distracting."
The awards will be presented at the STC Technical Communication Summit June 1–June 4 in Philadelphia.
January 2008
MLink Marks 10th Consecutive Year to Win
Awards
For the 10th consecutive year, MLink Technologies, Inc. received awards from the Society for Technical Communication (STC) Lone Star Community. MLink was the recipient of five awards in the 2007-2008 competition, including the Best of Show in the Online Competition.
Winning entries included the Nokia "N95 8GB eLearning," which received a Distinguished award and Best of Show. The FedEx Kinko's "How to Sell Direct Mail to Team Members eLearning" and the Nokia "8600 Talk-A-Round Card" received awards of Excellence. In addition, MLink received an award of Merit for the Brinker International "Selecting for Success eLearning" and the CPS/Holt Cat "Account Vision eLearning."
"Our talented staff, working in close collaboration with our remarkable clients, deserves recognition for creating these outstanding eLearning programs," said Clare Davis, Vice-President of Client Services at MLink. "It is rewarding to be recognized by our peers, and we benefit greatly from the judges' evaluations of our custom eLearning programs. They are integral to our clients' business successes."
As the Best of Show winner, the Nokia N95 8GB product training eLearning will continue to the International STC competition. Award winners for this competition will be announced at the STC Technical Communication Summit held June 1-4, 2008 in Philadelphia. For a complete list of local competition winners, please visit www.stc-dfw.org.
February 2008
MLink exhibits at ASTD TechKnowledgeTM 2008
Exposition
MLink attended and exhibited at the ASTD TechKnowledge™ 2008 conference held February 25 – 27 in San Antonio, Texas. The conference emphasized developing and managing eLearning with the latest training technologies. Some of the training technologies discussed were Web 2.0, immersive eLearning using Second Life, mobile learning, podcasts, vodcasts and more.
January 2008
MLink and American Management Association
host Training Managers Roundtable
MLink Technologies, Inc. and the American Management Association International partnered to present a 90-minute Roundtable on January 22, 2008. The cross-industry event explored issues related to training and featured peer-to-peer discussions on best practices in addressing human performance.
ReachLocal, Inc. hosted the event in their new, interactive training facility in Plano, Texas. Dan Duren, ReachLocal's Director of Learning & Performance Systems, led an engaging afternoon on the integration of technology with sales simulations. ReachLocal's unique environment features a six-business "Main Street," simulating real-life selling scenarios with in-person and telephone-navigationd encounters. Roundtable participants participated in two scenarios and learned how to engage learners in a fully simulated environment.
"We were pleased to bring together leaders in the training community to this unique event," says Clare Davis, Vice President of Client Services at MLink. "ReachLocal's state-of-the-art technology and real-life selling environment are superb examples of an immersive learning experience." Davis adds, "Experiential instruction is ideal for transferring knowledge and measuring success. At MLink, we strive to create similar environments with performance simulations in our custom eLearning programs."
November 2007
MLink Selected to Attend CLO Summit in April 2008
MLink was selected by Marcus Evans as one of the limited number of companies offering valuable service and technology expertise at their CLO Summit held April 26 – 29th in Colorado Springs, CO. The CLO Summit provides a unique forum in which industry leaders offer valuable insight into the strategic developments in training through a proactive series of keynote presentations, conference sessions, interactive think tanks and one-to-one meetings with leaders in training technology.
October 2007
MLink Named Finalist for 2007 Tech Titans Award
MLink Technologies, Inc. is named a 2007 Tech Titans Finalist for the Technology Advocate Award.
For technology firms such as AT&T, Nokia or Sanyo, launching a new product requires a tremendous amount of preparation. Increasingly, they're turning to consultants to educate employees on the crucial elements: launch, sales, installation, support, service and usability. And among those consultants, MLink Technologies Inc. stands tall.
The Dallas-navigationd company specializes in the creation of interactive support and e-learning systems to meet the needs of international technology partners. The 20-person company has managed to sweep on-line learning competitions for the last two years and has earned some 20 local and international awards for technology product training.
"The unique difference is our breadth of client and industry experience over 17 years, designing custom e-learning that principally targets growing our clients' revenues," said Regan Smith, president. "Our best online learning and performance solutions enable leaps in external business performance, rather than providing incremental tactical fixes."
Smith sees tremendous growth potential in the coming decade as the communications boom continues unabated. As the devices produced by MLink Technologies' clients grow in complexity, their need for comprehensive, virtual-world training grows in tandem.
"Our future and creativity are so intimately integrated with our clients and their competitive landscape," Smith said. "Increasing bandwidth, wireless devices, global markets and skilled workforce shortages will drive more innovative on-line and mobile learning media."
Article written by Stephen C. Webster for the Metroplex Technology Business Council (MTBC) Tech Titans Awards.
About the Metroplex Technology Business Council Founded in 1994 by MCI, Nortel Networks, Fujitsu, and Rockwell International, the Metroplex Technology Business Council (MTBC) is most comprehensive association for high-tech companies in the Dallas-Fort Worth and North Texas area. Membership in the MTBC consists of technology members (80 percent of membership) and provider members (20 percent of membership). Membership is open to all technology companies in the Metroplex. The MTBC is dedicated to fostering a supportive business environment for technology companies and members of the technology community through leadership, advocacy, education and cooperative initiatives.
About the Tech Titans Awards
The Tech Titans awards were launched in 2001 by the Metroplex Technology Business Council (MTBC). The Tech Titans committee is a group of dedicated volunteers that each year organizes the annual awards ceremony. Judges are drawn from a variety of disciplines in technology, leaders in the area and past winners.
August 2007
MLink wins 2 International Awards
MLink was the proud recipient of two International awards from the Society for Technical Communication in May 2007 for projects completed for Nokia and Overhead Door Corporation. The awards were presented at the annual awards banquet in Minneapolis. The two custom eLearning projects received lavish reviews from judges, including one judge that described one entry by saying, "The overall design is excellent. The animations are very well done and of very high quality."
August 2007
MLink participates and presents at 2007
Southwest Learning Summit & Exposition
MLink will sponsor, exhibit and present at the 2007 Southwest Learning Summit & Exposition, sponsored by the Dallas chapter of the American Society of Training and Development (ASTD). The summit will be held on Tuesday, August 21 from 8:30 a.m. to 3:00 p.m. at the Addison Conference Centre in Addison, Texas. MLink's presentation, "Make it or Break it with eLearning: Plan Ahead and Avoid Pitfalls," will focus on managing the common risks associated with creating custom eLearning programs. For more information, visit www.dallasastd.org.
August 2007
Clare Davis selected for pre-conference workshop
at eLearning Summit
Clare Davis, Vice President of Client Services, was selected to present a ½-day workshop at the 3rd eLearning Summit, sponsored by International Quality & Productivity Center (IQPC). The summit will be held from September 24-26 at the Millennium Knickerbocker Hotel in Chicago. The workshop, "eLearning 101: The ABC's of Creating and Implementing an eLearning Strategy/Program," will give participants the skills they need to create a successful eLearning program from start to finish. The workshop will teach the basics of design, implementation, evaluation, and more.
January 2007
MLink Wins Best of Show!
For the 9th consecutive year, MLink received stellar awards from the Society for Technical Communication Lone Star Chapter (Dallas/Fort Worth) in the annual awards competition that recognizes excellence in online communication. MLink was the recipient of 5 awards, including the Best of Show in the Online Competition. Awards included RadioShack Coaching eLearning (Excellence), FedEx Kinko's Notary eLearning (Excellence), Nokia E62 eLearning for Cingular (Distinguished) and Overhead Door RMX Operator CD-ROM (Distinguished and Best of Show). In addition, MLink received an award of Merit for the Nokia E62 Getting Started Guide.
Judges comments included:
"This is a very high-quality product. It is professional in appearance, contains valuable information, and is well organized and well written. It also includes valuable job aids as printable references. The navigation is easy to follow and works consistently without long delays."
"The RMX Operator Interactive Training CD-ROM is expertly designed, simple to understand, and comprehensively linked to essential reference material."
The two Distinguished awards -- Nokia E62 eLearning and Overhead Door MX Operator CD-ROM -- will be entered into the International competition. Award winners for this competition will be announced at the STC Technical Communication Summit held May 13 - 16, 2007 in Minneapolis.
August 2006
MLink Delivers Product Launch Course for
Overhead Door Corporation
MLink completed a comprehensive eLearning course to support the product launch of Overhead Door's new MX Operator. The course was designed for resellers to receive on-demand information about the new product. Specifically, it covers product installation, support and sales information in a highly interactive and engaging manner with 3D animations. The eLearning was delivered along with other important product launch materials in a launch packet to resellers and dealers. Positive feedback about the course design and comprehensive information has made it a beneficial tool for getting dealers up-to-speed quickly.
July 2006
MLink creates solid product training for
Armstrong World Industries Inc.
Armstrong, a global leader in the design and manufacture of floors, ceilings and cabinets, recently partnered with MLink to produce five new eLearning programs for several new hardwood flooring products. The smooth implementation and enthusiastic reception of the new course is evidenced by the satisfactory comments users have returned to Armstrong. "[We have] received wonderful feedback about the look, feel, and content of the courses created for us by MLink. Our customers have commented that the courses are attractive, informative and to the point. They are the perfect length for a busy salesperson," reports the Armstrong project manager.
June 2006
DECRA Roofing tops industry with learning
innovation
MLink displays a prime example of customized eLearning through the unique virtual building interface in their course for DECRA Roofing. The newly released course features a highly interactive, four-module custom interface, engaging animation and visuals that are appealing in both quality and design. Through its captivating makeup, the course provides a thorough understanding of the array of DECRA products, as well as their production, components and function. DECRA believes that these courses have the ability to help maintain public confidence in the company as an industry leader and provide opportunity for interactive learning at any time in any location.
April 2006
MLink Wins First Distinguished Award
MLink is proud to announce our first Distinguished International Award from the Society for Technical Communications.
MLink, in collaboration with Nokia, received this award for an eLearning module introducing Nokia's stylish 6682 smartphone. The module is designed in Flash and uses exciting multimedia interaction to introduce sales teams to the phone.
Judges said that the module is "crisp, clear and inviting" and that the visual design is "superbly implemented."
MLink is honored to be recognized by the STC with this prestigious award.
January 2006
MLink wins STC awards for 7th consecutive year
MLink swept this year's eLearning category by winning all 3 awards presented in the annual awards competition held by the Dallas Society for Technical Communications. MLink, in development collaboration with Nokia and RadioShack, received awards of Excellence, Merit and the highly coveted Distinguished Award, which qualifies the eLearning program for an International competition later this year. The projects were recognized for a media-rich approach where visuals, audio and interactivity enhanced the learning, as well as outstanding creativity in the presentation of content.
December 2005
Smart customers "get started" with Nokia's CD
from MLink
MLink created an interactive Getting Started CD for Nokia's 9300 savvy and stylish smartphone. This dynamic CD includes essential information to set up and use the sophisticated device. It walks customers through basic tasks (inserting the battery, SIM card and memory card) and advanced tasks (data sync, installing Nokia PC Suite, downloading applications, etc.). The CD-ROM also provides helpful resources and web links to other information, such as user guides, FAQs and more.
November 2005
RadioShack equips employees with ststem
training from MLink
RadioShack's associates and managers have a new labor management system at their disposal. MLink created the 73-module eLearning curriculum to train employees on how to use it. This training is highly interactive with real-life scenarios and system simulations that allow students to practice in a "coach me" environment. Scenarios are combined for a "review and test me" to certify student knowledge. Some of the topics include Store Scheduling, Daily and Weekly Activities, Requesting Time Off, Reporting and more. MLink also created a 'Start Here!' guide that includes a step-by-step, graphical description of how to get started using the various training and support materials available.
June 2005
Green living goes interactive in the City of Plano
MLink designed and developed two custom, interactive games for public distribution over the City of Plano's website. As an engaging game to provide fun facts on how environmentally friendly decisions can impact families, neighborhoods, and local communities, MLink captured the essence of green living in Plano. The www.greenlivinginplano.com website benefits individuals, businesses, and environmentally friendly locations within the North Central Texas Region.
May 2005
MLink selected by Parkland to build system
simulations
Parkland Health and Hospital System has seen the face of three centuries. Time has changed technology, leading causes of disease and death, emergency transportation and the outward appearance of the facility. This year marks Parkland's launch into eLearning with the advent of updated administration and hospital systems. MLink was selected as Parkland's provider to build and deliver over 30 system simulation modules in a blended learning strategy to equip and education staff on enterprise-wide applications.
April 2005
MLink creates cool success for Lennox residential
Lennox Industries Residential Division attributes the overwhelming demand for its Indoor Air Quality (IAQ) eLearning program to the nature of the creative collaboration between Lennox and MLink Technologies. Highly intuitive and informative, the visual layout and functional design provide learners what they need exactly when and how they want it. Broken into 3 sections, the eLearning program visually demonstrates indoor air quality problems, strategies to solve those problems and the Lennox HVAC products specifically designed to eliminate IAQ problems. The program reaches many audiences - consumers, dealers and the direct sales force. Lennox International is a Fortune 500 company providing climate control solutions for heating, air conditioning, and refrigeration markets in over 100 countries.
March 2005
CompuCom succeeds with new employees
MLink designed an interactive, multimedia program as one component of a blended communication and learning strategy for new employee education. By offering an interactive, self-paced solution, each employee experiences the CompuCom vision and cultural values - in an engaging, motivational style. CompuCom is a national leader in helping clients plan, implement and manage multi-vendor computing environments. Founded in 1987, CompuCom offers system integration services, IT service delivery, hardware distribution and high quality outsourcing for a wide range of IT services.
February 2005
MLink delivers for RadioShack
MLink completed the first of nine modules in RadioShack's Store Success Model by creating the Performance Management interactive learning program. Created from existing instructor-led materials, MLink created scenario-navigationd examples and interactions to keep learners engaged in this 20-minute training program. The program is launched using the RadioShack Answers Online Learning Portal, where each audience member logs on to receive a personalized curriculum. RadioShack is a Fortune 500 company that operates a vast network of sales channels, including nearly 7,000 company-owned and dealer stores in the United States and Mexico.
January 2005
Lennox achieves roof top success with MLink
MLink completed the development of the S-Class Commercial Roof Top Unit sales training, an eLearning program designed for Lennox Industries Commercial Division. This sophisticated multimedia program incorporates 3D animations and simulations of the HVAC unit and its component parts, and allows the user full "on demand" visual control and manipulation of the sides and top of the unit. The interactive training program continues MLink's multi-year relationship with Lennox in its support of Lennox objectives to immediately accelerate product revenues after launch. The product training benefits Lennox commercial sales force and the Lennox commercial dealer network throughout North America. Lennox International is a Fortune 500 company providing climate control solutions for heating, air conditioning, and refrigeration markets in over 100 countries.
January 2005
MLink wins STC awards for 6th year in a row
MLink Technologies, in development collaboration with 2004 clients, Accor North America and Nokia, swept several awards at the Society for Technical Communication's annual awards competition. The Accor Marketplace Application Training received Merit awards in two categories and the Nokia 6560 E-Learning was recognized with awards of Excellence. Both projects were noted for their creative instructional content, media-rich approach and overall effectiveness.
January 2004
MLink wins STC awards for 5th year in a row
MLink Technologies, in development collaboration with two international clients, Lennox International and Nokia, swept three awards at the Society for Technical Communication's annual awards competition. The Lennox G61V Furnace Product Introduction, the Nokia N-Gage Quick Reference Guide and the Nokia 3600 E-Learning were all recognized with awards of Excellence for their creative instructional content, as well as their sales and marketing effectiveness.
August 2003
MLink partners with Lennox International
Lennox has contracted with MLink to begin building New Product Introduction Training Programs for web-navigationd delivery. The first interactive training program completed introduces Lennox' flagship G61V furnace to coincide with general availability of the product. The training will benefit Lennox internal employees and Lennox dealer network throughout North America. Lennox International is a Fortune 500 company providing climate control solutions for heating, air conditioning, and refrigeration markets in over 100 countries.
March 2003
MLink announces new online help development
services
MLink Technologies has formalized information design and development processes to create online help systems. This service complements MLink's established e-learning development methodologies and provides clients with a fully, blended learning solution that complements other training interventions.
February 2003
Nokia selects MLink to design mission-critical
sales training programs
MLink was selected by Nokia to create blended learning programs that support sales channels. The training components consist of self-paced, interactive e-learning, instrucutor-led training, and quick reference tools. In addition, MLink will create Quick Start Guides for product packaging that ensure new customers can immediately begin using their Nokia products. All of these efforts are in conjunction with MLink's alliance with Nokia to create and maintain www.NokiaHowTo.com, an interactive performance support site that supports 50 Nokia products.
January 2003
MLink wins STC awards for 4th year in a row
MLink Technologies and Nokia won two awards from the Society for Technical Communication's annual awards competition. The Nokia 9290 InBox CD-ROM and Nokia 9290 Getting Started Guide were both recognized with awards of Excellence for their creative and instructional content. Both programs were part of a blended learning strategy to ensure that new users could get up-to-speed quickly with their new Nokia 9290.
September 2002
MLink once again ranks as one of the Top 100
Fastest Growing Companies in Dallas
MLink Technologies, Inc. has been recognized as a recipient of the Dallas 100 award for the second consecutive year. This honor is bestowed upon the top 100, fastest growing, privately-held companies in the Dallas/Fort Worth metroplex, as announced by the SMU Cox School of Business. The criterion for the award is navigationd on year-to-year revenue growth. MLink's ranking will be announced at an awards ceremony at the Morton Meyerson Symphony Center in Dallas, Texas, on November 13th, 2002.
April 2002
MLink exhibits at the International Society for
Performance Improvement
MLink will exhibit at the 40th Annual ISPI Conference and Expo from April 21 - 25, 2002 at the Adam's Mark Hotel in Dallas. This conference focuses on leading edge performance improvement solutions. MLink will be in Booth # 613 demonstrating our e-learning and performance support capabilities. Call or e-mail Clare Davis (cdavis@mlinktech.com) for a free Expo Pass.
January 2002
MLink wins award of Excellence
MLink won the Award of Excellence for the Probex Corporation website in the Dallas-navigationd Lone Star Chapters' Society for Technical Communication (STC) annual awards competition.
November 2001
MLink rannks as one of the Top 100 Fastest
Growing Companies in DFW
MLink was selected as one of the fastest growing companies in the Dallas/Fort Worth metroplex by the SMU Cox School of Business, Dallas Morning News, and Dallas Business Journal. This honor is navigationd on year-to-year revenue growth. MLink's ranking was announced at the Awards Banquet honoring all recipients at the Morton Meyerson Symphony Center in Dallas.
November 2001
MLink to attend Comdex in Las Vegas
MLink has been invited to attend COMDEX, the most important and anticipated annual gathering of IT buyers, sellers, influencers, and innovators - all converging on Las Vegas from Nov 12-16 to network, learn and make important technology decisions. MLink will be exhibiting e-Marketing and e-Support solutions at Nokia's booth.
November 2001
MLink facilitates panel discussion for ASTD
Clare Davis, MLink's Vice President of Client Services, will facilitate a panel discussion for the November 13th ASTD Dallas meeting. The panel will focus on being a strategic partner in the training and performance profession. The four panelists will discuss how they each contribute to their organization's success and how they partner with their internal customers to provide strategic direction. For reservations, visit www.dallasastd.org.
September 2001
MLink completes e-Support Portal for Nokia
MLink and Nokia unveiled the new customer support portal, www.NokiaHowTo.com, in conjunction with the launch of the Nokia 3360 handset. The revised site contains simulations of all phone features and enables phone consumers to gain more value from their product. MLink designed this comprehensive website as an interactive user's guide. The e-support site has hundreds of simulations for more than 90 Nokia phones.
